Great Stuff 4 Me FAQs
How white does laser engraving appear on clear glass?
- It appears silver because the laser actually cracks the surface of the glass. How well the design shows depends on what is inside the glass. Darker beverages show the personalization better. We enhance many of the pictures to show the design's details. There is no white laser engraving. That would require painting, which renders the design less permanent.
Why hasn't the shipping status updated?
- Once we pack and hand the item over to the carrier, we have no control over shipping status updates. The postal service (UPS, USPS, FedEx) handles those. We can't override or change any delivery status, and we can't press the postal service for more information than they provide with their status updates. Please be patient, and your order will arrive accordingly.
Custom and personalized orders
- We're happy to customize and personalize orders for you. If you have a high-quality image or logo (best in CDR or SVG) format, you can email it to us at phil@greatstuff4me.com, and I'll work with it. Most designs are free. If you have a different font in mind, let us know, as that's usually a simple change.
How long will it take to get my package?
- It depends on where you are, mostly. We ship from Southern California. Usually, items arrive within a few days on the West Coast and 5-7 days on the East Coast. International orders can take 15 days or more.
What is the quality of the glassware?
- Most of the glassware we sell is NOT crystal (that would be very expensive), which means there are often very minor blemishes or imperfections. We check each piece to make sure there are no cracks or chips and that any inclusions are minor and don't interfere with the design.
